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Release Notes

Table of contents

Feb-2022 Release Notes #

  1. This release we have focused on fixing the issues with the major asset types and the asset vise categorization of the fix is provided in below table.
Parent asset typeChild asset typeIssueFix
Form


CDOFailing to update the CDO used inside the form processing stepsChosen CDO is now being updated in the form processing step
 Forms with conditional processing steps were not synced from the applicationForms with any conditional processing step will be synced from the application (excluding the unsupported steps)
Campaign(Add to campaign)Form getting ‘Action required’ status because of unhandled ‘Add to campaign’ form processing stepForm will now have the campaign and its step selected in target
Program(Add to program)Form getting ‘Action required’ status because of unhandled ‘Add to program’ form processing stepForm will now have the program and its step selected in target
Contact fieldContact creation limit on target Eloqua instance. Form going into ‘Action required’ stateAbility to switch the contact field with the target field using ‘Switch’ feature
Landing pageHyperlink-landing pageChild landing pages were not synced along with the parent and keeping source hyperlink on the target landing pageAll the landing pages and the hyperlinks are getting synced to the target along with the parent landing page
Hyperlink – file storageA landing page which has a link of the file which exists in both source and target, was not getting synced to target.Landing page is now synced along with the file link
EmailHyperlink – landing pageChild landing pages were not synced along with the parent email and keeping source hyperlink to the target email.All the landing pages and the hyperlinks are getting synced to the target along with the email
Hyperlink – file storageHTML email with an existing file link was failing to sync. Email is now synced along with the file link
CampaignCampaignAdd to campaign was going blank in the targetThe Target asset will now have the campaign and its step selected
CampaignMove to campaign was going blank in the targetThe Target asset will now have the campaign and its step selected

  1. We have now added the message indication on the Action required status on assets. The list of assets and the expected message is as below.
Asset typeAction required criteriaMessage indication after sync
FormForm processing step -Cancel Event RegistrationForm Processing Step – Condition Criteria – Cancel Event Registration field not updated
Form processing step -Update Event RegistrationForm Processing Step – Condition Criteria -Update Event Registration field not updated
Field merge-Event fieldsMerge From-Event Fields-Event Field not updated
Field mergeEvent fieldsMerge From-Event Fields-Event Field not updated
Segment/Contact filterFilter criteria-Has Linked Record in EventFilter Criteria-Linked Event Object filter criteria not updated
Contact fieldWhen contact field creation limit exceeded on target instanceThe limit for contact fields permitted in target instance was already met. We are unable to create new contact field
Campaign/Email/LPCloud contentCloud Content is missing
Segment/Contact filterFilter criteria – Compare Lead ScoreFilter Criteria-Lead Score Criterion filter criteria not updated
Program Builder/Event/Lead Scoring/PageTag/UpdateRuleWhen used inside any other assets<Asset type> need to review
Campaign/programAsset is active in target instanceAsset is active in target. Cannot perform sync
Custom ObjectWhen used inside any other assets or synced independentlyDefault entity mapping and CDO field mappings are unsupported
All type of assetsDefault message when Sync couldn’t get the exact reason for Action requiredAction Required Something went wrong during sync.

  • A special case with form:
Asset typeSync statusCriteriaMessage indication on sync
FormRed(Invalid)More than one Contact fields on the form are mapping to the same contact field of the target instanceSwitch – Form will be creating duplicate Contact field on the Target which is not allowed on the Form. Please review your Switch assets mapping and re-sync the form